Shipping & Delivery
We take pride in being able to serve our customers with fast and efficient order processing. Because of the increased complexity of the products we sell, we have estimated ship date standards to maximize our overall production. Please refer to the table below for information regarding Estimated Ship Dates on In-Stock and Standard Products*. Estimated ship dates on Custom and Non-Standard products will be confirmed by the order desk after receipt of a P.O. Please verify all information on your Order Confirmation for accuracy.
*Based on stock and availability at the time of order.
Net thirty (30) days from date of delivery with ongoing approved credit as determined by Maple Systems. Payment by credit card, when permitted, is subject to credit card validation and authorization both at time of agreement and immediately prior to shipment. Maple Systems reserves the right to suspend any further performance hereunder or otherwise in the event payment is not made when due. Interest charges will be added to overdue invoices at the rate of 1.5% per month (subject to any limit imposed by applicable law). Prices do not include state or local sales or use tax. Maple Systems is obligated by the state of Washington to collect local state taxes for product shipped to Buyer within the state of Washington. Credit terms are available upon approval. Credit accounts can be suspended at any time due to inactivity, slow payment or collection issues. Maple Systems accepts several United States issues credit cards. Maple Systems must approve all credit card orders prior to shipment. Credit card authorization may delay shipment. In the event a check is returned to Maple Systems, a $25 service fee will be added to account balance. Maple Systems will accept wire transfers for orders that cannot be accomplished under credit terms or credit card.
Delivery terms are FOB Maple Systems headquarters (Everett, Washington, U.S.A.). In all cases title transfers to Buyer upon the earlier of Maple Systems' delivery to Buyer or receipt by the first carrier for transport to Buyer. Freight is prepaid by Maple Systems and added to the invoice. Buyer may have shipping charges applied to their UPS account by supplying their UPS account information with the purchase order. Acknowledged shipping dates are approximate only and based on prompt receipt of all necessary information from Buyer. Maple Systems disclaims all liability for late delivery.
Where applicable, prepaid shipping will be billed as a separate invoice item. Blanket orders must have scheduled delivery dates no longer than 12 months, rescheduling if allowed requires a minimum of 30 days written notice. Blanket orders have minimum shipment quantities of 5 for quantities under 100 pieces or a minimum of 10 for quantities over 100 pieces. Cancellation or failure to fulfill the commitment of the blanket order may result in charges for the difference between the contract price and the price for the actual quantities accepted. Customers must inspect all shipments and report any discrepancies within 48 hours of receipt of delivery.