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HMI importing Allen Bradley CompactLogix / Contrologix tags using "Get Tag Info" and just gets a spinning cursor forever and no tags?

The issue could be related to the firmware version on the PLC. Currently, Get Tag Info seems to work with firmware v20 and v24 but not anything higher.

If this is the case we recommend importing the tags using the *.L5K. Instructions to do this can be found in this Help Topic.

Content Created by Derek Thompson