Maple Systems Winscout is a non-invasive diagnostic script that gathers all the most relevant data for troubleshooting. The results are saved in plain-text format in the same folder in which you run the script. Please email or share the results (.txt file) with your Tech Support Representative, along with a brief description of the issues you’ve observed, in order to assist in the troubleshooting process.
The Winscout script can be downloaded here: https://github.com/maplesystemsinc/winscout
See Maple Systems Technical Note #1141 for detailed information and instructions.