Support Center

Use our custom search functionality to filter through our knowledge base at your own pace and time. Search by product name or topic to find all relevant manuals, guides, FAQs, video links, and more.

We're Here to Help.

We've compiled our most common technical support questions in one place to help you find the answers you need. From hardware to software, and everything in between, we've got you covered.
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Software Downloads and Upgrades

Software Downloads & Upgrades
View our Download Center for your software and upgrading options.
Documentation

Manuals & Guides
We have Operation and Programming Manuals, and Quick Start Guides.
Controller Information Sheets

Controller Information Sheets
Supports more than 300 controller protocols for Maple products.
Video Center

Video Center
Our training videos offer step-by-step instructions on the most requested features and product overviews.
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Technical Notes
Documentation for PLC connectivity, email, setting IP addresses, alarms, recipe macros, and more.
Sample Projects

Sample Projects
Demonstrate software features, programming information for specific controllers.
Industrial Controller Cables

Controller Cables
Custom cable drawings and instructions for those who want to build their own.
Industrial Control Solutions and Case Studies

Solutions
Compilation of our solutions, case studies and applications that might help you in expanding your system.