Remotely Access Maple HMIs and Connected PLCs with EasyAccess
In recent years, more and more production data are being shared with
Information Technology teams by way of SQL database integrations,
email alerts, or through various IIoT protocols, such as MQTT or OPC
UA. Along with the demand for this data, Operations Teams are under
increasing pressure to respond quickly to outages and changing
In the past, this meant operators had to either be on-site, or
remain close by the plant and on-call at all times.
Now, with Maple Systems remote access solutions, operators can
instantly and securely access display information from an HMI or PLC
on the plant floor. EasyAccess 2.0 is the tool which makes this
possible. Respond to changing conditions on the ground from the
comfort of your living room, or from thousands of miles away.
EasyAccess 2.0, with its integrated VPN service, not only allows for
streamlined, remote troubleshooting, but also for making
improvements to existing projects from anywhere in the world.
A simple Domain Management page accessible in your web browser lets
you assign users to HMIs and add HMIs to user groups. Anytime you
need to connect to a Maple HMI remotely, EasyAccess 2.0 provides you
with a dynamic, virtual IP address and with one click you can
connect and gain control over your application. No more configuring
static IPs or opening ports in your firewall. EasyAccess 2.0 takes
care of all of this for you.
EasyAccess 2.0 enables customers to:
Access, monitor, and control HMI screen activity as though you
were standing in front of the machine
Upload and download HMI projects to make changes and
modifications to the HMI
- Modify existing HMI applications
Upload and download PLC projects using Pass-Through
functionality with our Utility Manager
- Troubleshoot PLC programs using Pass-Through
EasyAccess 2.0 allows you to instantly and securely communicate with
your Maple HMI from anywhere in the world. All traffic is encrypted
and secured using the EasyAccess 2.0 VPN. Remote troubleshooting
saves money by reducing downtime, travel, and personnel costs. Note:
Select models come pre-activated; other models require an EasyAccess
2.0 activation card.
EasyAccess 2.0 offers customers a wide range of features and
benefits that can positively impact the way you run your
organization. In addition, EasyAccess 2.0 provides several features
designed to increase security, preventing unauthorized access to
HMIs and the control systems they connect to.
Easy Setup: EasyAccess 2.0 is easy to install
and operate. There is no need to modify router settings,
firewalls, or to open up ports. Very little PC setup is
required. All you need to do is enable the EasyAccess 2.0
feature on the HMI and connect the unit to the Internet via
Ethernet cable. It's really that simple.
Secure: Cybersecurity is critical to business
continuity. EasyAccess 2.0 employs several safeguard mechanisms
to help protect the HMI and your controls network. All
communications run through a Virtual Private Network (VPN),
access to which is restricted to only authorized users and their
assigned HMIs. This means that even if a third party were able
to derive the virtual IP address of your HMI, they would not be
able to connect to it. Separate passwords can be set by the
Domain Administrator (for the Domain account), as well as for
each of the users in a group or organization. A proxy server can
also be configured to conceal the identity of remote PC clients.
Finally, all transmissions are encrypted using Transport Layer
Saves You Bandwidth: Using our Viewer
applications (cMT Viewer, HMI Viewer), only process variables
and PLC data are transmitted between the client and the remote
HMI. This greatly improves responsiveness while decreasing the
amount of data sent across the network as compared to using VNC
to connect to a remote HMI. (With VNC, an exact mirror of every
pixel on the display is sent across the wire multiple times a
second.) EA 2.0 allows you to keep your applications running
smoothly without using up all your data.
More Efficient: EasyAccess 2.0 offers fast
installation and set-up, and faster communication, with less
strain on network bandwidth. The convenience of instant access
to HMIs from anywhere is undisputable. HMI Viewer and cMT Viewer
require only a copy of live process data in order to function.
In addition, Pass-Through mode enables quick and easy monitoring
or updating of connected PLCs.
Saves Money: EasyAccess 2.0 reduces travel
costs including gas, airfare, and overnight hotel
accommodations. It reduces the cost of man-hours paid to send
personnel onsite for troubleshooting and repair, as well as
reduces the number of costly technical support phone calls you
have to make. But most of all, EasyAccess 2.0 will reduce the
(very) expensive cost of downtime at the plant.
Better for Troubleshooting: With EasyAccess
2.0, you can easily monitor and troubleshoot HMIs/PLCs from a
remote location as long as an Internet connection exists.
EasyAccess 2.0 manages all network settings and security issues
so the user simply connects to the HMI as if they were on the
local network. Instantaneously view screens or implement updates
to an HMI project or PLC.
Reduces Downtime: Time is money. With
EasyAccess 2.0 you can bring the plant up faster and minimize
expensive downtime. Consider a machine builder who sells
machines with Maple HMIs installed. If a customer reports an
issue, the machine builder remotely connects to the HMI using
EasyAccess 2.0 and investigates the problem. He can quickly
review and update the HMI project, monitor the PLC using
Pass-Through mode, and even update the PLC program. With
EasyAccess 2.0, you'll enjoy the ability to resolve problems
almost as quickly as they occur.
Improved Workflows: EasyAccess 2.0 is just one
element of the bigger IIoT picture. It enables you to connect to
remote devices and access data for analytical purposes to
ultimately benefit your bottom line. All OEMs and systems
integrators can and should be IIoT ready. Because eventually,
most customers will pursue a connected factory.
Thankfully, EasyAccess 2.0 is available on all Maple Systems HMIs.
Simply activate the feature on the customer's device when the timing
is right for them. EasyAccess 2.0 is an extremely low cost,
end-to-end solution for all your remote access needs.
Read more about
or contact our Technical Sales Engineers for more information.
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